TERMS & CONDITIONS

PRODUCT INFORMATION

All products are handcrafted in small batches, so slight variations in color, scent strength, or appearance may occur. We aim to provide accurate descriptions and photos, but each item is uniquely made with care.

Privacy & Safety

PAYMENT & PRICING

All prices are listed in [your currency] and are subject to change without notice. Payment is due at checkout via our secure payment system.

SHIPPING & DELIVERY

We ship within The Netherlands and Belgium. Processing time is usually [3-7 business days]. Once shipped, you’ll receive a tracking link. The Living Light Co. is not responsible for delays caused by shipping carriers.

RETURNS & EXCHANGING

GIFT CARDS

Gift cards (physical or digital) are non-refundable and cannot be redeemed for cash. They do not expire and can be used on any product in our online shop.

ALLERGIES & SAFETY

Please read all product ingredients carefully before use. Always follow candle care and body care instructions. The Living Light Co. is not liable for misuse, allergic reactions, or improper handling of products.

PROMOTIONS & DISCOUNTS

Promotions cannot be combined unless stated. Discounts cannot be applied after an order has been placed.

Due to the handmade nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact us at info@thelivinglightco.comwithin 5 days of delivery so we can make it right.

All content on this website, including photos, logos, designs, and product names—is property of The Living Light Co. and may not be used without permission.

FAITH-BASED MISSION

We operate from a Christian perspective, with products that reflect biblical truth and encouragement. We welcome all visitors with kindness and love.

WHOLE SALE & CUSTOM ORDERS

We offer wholesale opportunities for select retailers and custom orders for events, gifting, or collaborations (such as weddings, baby showers, or church gatherings).

Wholesale: For shops interested in carrying The Living Light Co., please email us at [your email] with your store name, location, and a brief introduction.

Custom Orders: We offer custom labeling, scent options, and gift sets with a minimum order requirement. Contact us to discuss your vision and timeline.

Please note: Wholesale and custom orders may require longer production times and are not eligible for standard returns or promotions.

INTELLECTUAL PROPERTY

If you have any questions, please feel free to reach out at info@thelivinglightco.com. Thank you for supporting handmade and faith-rooted goods.